These terms explain the Gravidea website, managed AI Lead Qualifier services, monthly AI Answer plans, and remote delivery.
Last updated: August 2026. These terms are a practical baseline for website visitors and prospects. Final client terms may be replaced or extended by a written proposal, invoice, statement of work, or project agreement.
You may browse the Gravidea website, use the AI assistant, submit project inquiries, and request a discussion for legitimate business purposes.
You may not misuse the website, attempt unauthorized access, submit harmful content, scrape the service at scale, or interfere with website operations.
Information on this website is general and does not automatically create a client relationship. A project starts only after scope, timeline, price, payment terms, and responsibilities are agreed in writing.
Any estimate shared through the website assistant, chat, email, or discovery conversation is preliminary until confirmed in a written proposal, invoice, or agreement.
Each project must define included pages/domains/numbers, qualification flows, captured fields, routing outcomes, knowledge, users, connectors and allowed actions, revision rounds, monthly updates, acceptance criteria, launch requirements, stabilization, support, and handover formats.
The Starter baseline is one flow, up to five fields, three routing outcomes, one activation/UAT revision round, and one monthly knowledge-update batch of up to ten changed items, without an external connector. Growth includes up to three flows, twelve fields total, eight routing outcomes, two revision rounds, two monthly update batches with up to twenty-five changed items in total, and one standard Google Sheets or Cal.com connector with written actions. Page, knowledge, user, domain, number, and AI Answer limits follow the service card and SOW.
One revision round is one consolidated feedback list from one client PIC. A defect that fails accepted criteria does not consume revision allowance during stabilization. Changes to direction, preference, content, flow, integration, or features after approval consume the allowance or become a change request.
Custom must state exact counts, named systems, data direction/actions, revisions, reporting, retention, support/SLA, UAT, stabilization, activation price, and monthly price. Out-of-scope work starts only after written approval of price and timeline impact.
AI features may produce helpful responses, drafts, summaries, or suggestions, but they should be reviewed before business-critical use.
Gravidea does not guarantee that AI output will always be complete, error-free, legally compliant, or suitable for every business situation without human review.
Business Website + AI Lead Qualifier and AI Lead Qualifier Integration use the same hosted-widget architecture. The first includes a new website; the second adds the widget to an existing website after a compatibility review.
Both have a one-time activation fee separate from the managed monthly subscription. Activation covers tier-based setup/onboarding; each monthly period keeps approved-knowledge configuration, the widget, runtime, AI-model usage within the AI Answer allowance, analytics, monitoring, and tier updates active. Gravidea centrally manages the AI providers; clients do not need an AI-provider account or API key.
One AI Answer is one assistant response successfully delivered to a visitor. Starter includes 5,000 AI Answers per month, Growth 15,000, and Custom starts at 25,000 by scope. Visitor messages, identical retries, abuse-protection responses, team messages, and failed delivery do not reduce the allowance.
When the AI Answer allowance is reached, new AI responses stop without automatic overage and visitors receive a human handoff path. Extra capacity, custom integrations, and major changes require written approval.
Projects may involve third-party tools such as hosting, domain providers, analytics, email providers, calendar booking, AI model providers, WhatsApp Business Platform, CRM tools, Telegram, payment tools, or automation platforms.
Third-party services are governed by their own terms, pricing, limits, uptime, privacy practices, and account rules. AI-model usage for the AI Lead Qualifier is included within the plan allowance; other third-party services may be billed separately when stated in scope.
For international projects, pricing may be discussed in USD or another agreed currency. Payment method, deposit, milestone, tax, bank transfer, or payment processor details should be confirmed before work starts.
Gravidea may pause work if required project materials, approvals, credentials, or payments are delayed.
Gravidea aims to build practical websites with clear response, context-capture, and handoff flows, but does not guarantee specific revenue, ranking, lead volume, conversion rate, or business outcome.
To the fullest extent allowed by applicable law, Gravidea is not responsible for indirect losses, lost profits, third-party outages, inaccurate client-provided information, or misuse of delivered materials.
Gravidea may update these terms as the website, services, or legal requirements change. The latest version will be posted on this page.
If your project needs a custom contract, NDA, data processing agreement, or procurement review, raise it before kickoff so the scope can be planned properly.