Service terms
Basic terms for the Gravidea website and projects building websites, AI, and business automation in client-owned accounts.
Last updated: October 2026. These terms are a practical baseline for website visitors and prospects. Final client terms may be replaced or extended by a written proposal, invoice, statement of work, or project agreement.
You may browse the Gravidea website, contact our team through the provided channels, submit project inquiries, and request a discussion for legitimate business purposes.
You may not misuse the website, attempt unauthorized access, submit harmful content, scrape the service at scale, or interfere with website operations.
Information on this website is general and does not automatically create a client relationship. A project starts only after scope, timeline, price, payment terms, and responsibilities are agreed in writing.
Any estimate shared through WhatsApp, email, or a discovery conversation is preliminary until confirmed in a written proposal, invoice, or agreement.
Each project defines deliverables, accounts and access, pages or workflows, integrations, revision rounds, acceptance criteria, timeline, testing, and handover in a written proposal.
New project systems are built in client-owned service accounts. Access, source code as agreed, configuration, documentation, and training are delivered within the project scope.
Build fees are separate from hosting, domain, AI, database, and other operating costs paid directly by the client. Features and scope changes require agreement on additional price and timeline.
Initial support and defects against the specification follow the proposal. Optional maintenance has its own scope, work allowance, and response times. Existing managed contracts continue under their respective agreements.
Business Website + AI Lead Qualifier includes a new website with an integrated AI component. AI Lead Qualifier Integration adds this capability to an existing website after a platform and access review. The backend and project service accounts are set up in client-owned accounts.
Business information, answer sources, AI boundaries, qualification questions, and handoff workflows are agreed and tested before launch. Sensitive decisions, fact verification, and customer follow-up still require people.
AI usage and capacity follow the client provider accounts and project configuration. Costs and usage limits are confirmed in the proposal; legacy managed-contract prices and allowances are not automatically offers for new projects.
For Threads and blog content automation, materials, editorial approval, formats, timing, and destination systems are scoped in writing. The client appoints a reviewer to check content before business use.
WhatsApp AI Assistant is built on client-owned WhatsApp Business accounts, with AI flows, records, inbox, and handoff as agreed in the project scope.
The client provides and controls its Meta business account, phone number, platform payment method, AI provider, and required backend accounts. Activation follows third-party requirements and approvals.
Gravidea build and maintenance fees are agreed separately from platform and usage costs. Messaging, recipient consent, and templates follow the rules of the selected channel.
Client staff remain available for takeover, fact verification, and decisions requiring human judgment.
Projects may involve third-party tools such as hosting, domain providers, analytics, email providers, calendar booking, AI model providers, WhatsApp Business Platform, CRM tools, Telegram, payment tools, or automation platforms.
Third-party services are governed by their own terms, pricing, limits, uptime, privacy practices, and account rules. New project usage costs are paid directly through client accounts according to the selected providers and scope.
For international projects, pricing may be discussed in USD or another agreed currency. Payment method, deposit, milestone, tax, bank transfer, or payment processor details should be confirmed before work starts.
Gravidea may pause work if required project materials, approvals, credentials, or payments are delayed.
Gravidea aims to build practical websites with clear response, context-capture, and handoff flows, but does not guarantee specific revenue, ranking, lead volume, conversion rate, or business outcome.
To the fullest extent allowed by applicable law, Gravidea is not responsible for indirect losses, lost profits, third-party outages, inaccurate client-provided information, or misuse of delivered materials.
Gravidea may update these terms as the website, services, or legal requirements change. The latest version will be posted on this page.
If your project needs a custom contract, NDA, data processing agreement, or procurement review, raise it before kickoff so the scope can be planned properly.
